Hosted by the Hayward Police Department

This course is designed to provide law enforcement first responders assigned to a supervisory/leadership role as well as tactical operators/supervisors with the tools and techniques to make informed and effective decisions during critical incidents. Instruction will include techniques for identifying important characteristics in a developing incident, recognizing factors that influence the event, establishing priorities, and taking action to prevent escalation, promote de- escalation, and begin intervention toward a successful resolution.